Return & Exchanges

Last Updated: September 2026

Customer satisfaction is important to us.

Return Eligibility:
Products may be returned within 7 business days of receiving the order if:

• The product is damaged upon arrival.
• The wrong product was delivered.
• The item is unused and in its original packaging.

Non-Returnable Items:
• Opened beauty products
• Used personal care items
• Products damaged due to customer misuse
• Clearance or promotional items unless defective

Exchange Policy:
Eligible products may be exchanged within 7 business days, subject to product availability.

Damaged or Incorrect Orders:
Customers must report damaged or incorrect items within 48 hours of delivery and provide clear photos.

Refund Process:
Once the returned item is inspected and approved, refunds will be processed through the original payment method where applicable.

Return Shipping:
Return shipping costs may be the responsibility of the customer unless the return is due to our error.